Support

Support

Product: Slipstream (Asana Effort and dates automation)
Operator: Arnon Labs / Gilad Arnon
Support email: gilad@arnonlabs.dev
A separate support mailbox is not set up yet.
Privacy: https://slipstreamapp.dev/privacy
App: https://slipstreamapp.dev

How we can help

Slipstream connects to Asana via OAuth, listens to project webhooks, and automates Effort Estimation and start/due dates (including blocker seed and optional overdue auto-extend). Status shows recent runs and errors.

Email us if:

• Connect / OAuth fails
• Webhooks look unhealthy or dates/Effort are not updating
• Status is stuck or shows repeated errors
• You want to disconnect and confirm token removal
• You have a privacy or data-deletion request

What to include

1. Asana workspace and project name or GID (if you have them)
2. Approx time of the issue in Asia/Jerusalem
3. Screenshot or copy of Status for that project
4. Whether you changed calendar (IL/US/etc.), Effort, or auto-extend settings
5. Browser and whether you recently revoked the Asana app

We do not need your Asana password. Never send OAuth tokens in email.

Disconnect

1. Remove the project connection in Slipstream Status, and/or
2. Revoke Slipstream under Asana account settings → Apps
3. Email us if you also want confirmation that stored connection tokens were cleared

Response expectations

This is a small private app operated by Arnon Labs. We aim to reply on business days. SLAs are TBD. Security or privacy issues: put SECURITY or PRIVACY in the subject line.

Links

• Privacy policy: https://slipstreamapp.dev/privacy
• Connect: https://slipstreamapp.dev/asana/connect
• Status: https://slipstreamapp.dev/asana/status
• Company: Arnon Labs
• Legal entity / postal address: TBD